general conditions of sale

The general terms and conditions of sale of SARL Julia Création are as follows:1. Scope of application: These general terms and conditions of sale apply to all sales of products and services offered by SARL Julia Création.2. Prices: The prices of products and services are indicated in euros and include all taxes. They are valid at the time of ordering.3. Order: Orders can be placed online on the SARL Julia Création website. They are final after confirmation of payment.4. Payment: Payments can be made by credit card, transfer or any other means of payment accepted by SARL Julia Création.5. Delivery: Delivery times and costs are indicated when ordering. SARL Julia Création undertakes to deliver the products as soon as possible.6. Complaints and returns: In the event of a complaint or product return, the customer must contact SARL Julia Création as soon as possible. Return costs are the responsibility of the customer except in the case of a defective product.7. Warranty: The products sold by SARL Julia Création benefit from the legal guarantee of conformity and the guarantee of hidden defects.8. Data protection: SARL Julia Création undertakes to protect the personal data of its customers and to use them only in the context of the sale and delivery of the products.9. Right of withdrawal: The customer has a withdrawal period of 14 days from receipt of the products to return them and request a refund.10. Disputes: In the event of a dispute, the parties undertake to seek an amicable solution. Failing this, the dispute will be submitted to the competent jurisdiction.By accepting these general conditions of sale, the customer acknowledges having read them and accepting them without reservation.

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